Frequently Asked Questions
Everything you need to know about shopping with 33mm.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take up to 10-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific 33mm fit measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible payment options like Klarna and Afterpay.
Are your materials sustainably sourced?
At 33mm, we prioritize high-quality fabrics and ethical manufacturing. We are committed to increasing our use of organic and recycled materials in every collection.
Can I track my order once it has shipped?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.